Behind every great business is a great assistant
- family business
- family values
Formed in 2015 and incorporated in 2019, we’re a family-run,
multi-award-winning team of dedicated Virtual Assistants.
Our story
When Jonathan started his first business, he was doing everything himself. He was working 90+ hours a week, wearing far too many hats and had very little time left for anything else.
Being a self-funded startup, he didn’t want to commit to hiring a full time employed assistant, but he understood that in order to grow his business, he couldn’t do it alone. He also realised that there were things that were beyond his own areas of expertise that required the experience of others.
Not only was he doing everything himself, he also experienced first-hand the struggle of trying to build a business as a dyslexic.
When Bethan came on board she picked up everything Jonathan couldn’t do. Although his partner rather than his assistant, Jonathan experienced first-hand the value of having an extra pair of hands to manage the things he didn’t have the time and skills for.
After trying to juggle work with a growing family, the couple identified a need for work that is fulfilling and rewarding, yet flexible enough to create a better work-life balance.
Jonathan had initially formed the business in 2015 offering design and marketing services as well as support with tech tasks. Bethan joined the business in late 2015, bringing her administrative, PA and property experience.
Realising that all these things (and more) could be done virtually, they combined their experience and rebranded to The Virtual Assistant Company to provide fundamental help for businesses and busy entrepreneurs, whilst offering a flexible and rewarding way of working.
We think virtual working is a better way of working
Outsourcing offers a flexible working approach for both you and your assistant.
For you, the business owner, working with a Virtual Assistant gives you the necessary experience and reliability you need without the commitment and costs of hiring an in-house employee.
For the assistant, home working offers flexibility, a better work-life balance, and removes time and money spent on commuting (not to mention the reduced carbon emissions).
Better performance
With an extra pair of hands and another set of skills and experience, your business can perform better.
Happy working
Home working offers flexibility and a better work-life balance for your assistant. Happy working, happy client.
Rewarding work
The role of a Virtual Assistant is an incredibly rewarding one. We love what we do, and it shows in our work.
No commuting
No commuting means reduced carbon emissions and a lower carbon footprint. There is also no daily commute!
Flexible hours
Virtual working offers a flexible way of working for both you and your assistant. The flexibility goes both ways.
On-demand support
You can have us on hand as and when you need us. Some weeks you might need more support, others less.
Our mission
“To empower businesses with the support they need to grow, thrive and succeed.”
We’re business owners, just like you
We’re in business because we believe in doing the right thing, at the right price, with the right attitude.
We all share the same what and how, but what makes us different is our why and our who.
Meet the Team
Jonathan Trueman
director
Bethan Trueman
director
Jonathan Trueman
co-founder & director
Bethan Trueman
Lead VA & co-founder
lisa
virtual assistant
joanne
remote specialist
carla
va & bookkeeper
jacqueline
virtual assistant
Our promises to you
We work honestly
We’re transparent with our clients. We’re here to support businesses, and we don’t charge more than we need to.
We work happily
We provide service excellence
We make it happen
We’re productive. We’ll get the job done and help drive your business forward.
Awards
We’ve been recognised for the work we do, so you can trust that your business is in safe hands.
‘Entrepreneur of the Year’ 2016 and 2019 MTM Award winners.
Global Business Awards, hosted by Corporate Vision.
‘Most Dedicated Remote Business Support Provider’ 2022 Global Business Awards winner.
CorporateLiveWire Global Awards.
‘Virtual Assistant Service of the Year’ 2022/2023 CorporateLiveWire Global Award winners.
Ready to work with a Virtual Assistant?
Together we’ll decide if we’re a good fit.
