Behind every great business is a great assistant
- family business, family values
Formed in 2015 and incorporated in 2019, we’re a family-run, multi-award-winning team of dedicated Virtual Assistants.
Our story
When Jonathan started his first business, he was doing everything himself. He was working 90+ hours a week, wearing far too many hats and had very little time left for anything else.
Being a self-funded startup, he didn’t want to commit to hiring a full time employed assistant, but he understood that in order to grow his business, he couldn’t do it alone. He also realised that there were things that were beyond his own areas of expertise that required the experience of others.
Not only was he doing everything himself, he also experienced first-hand the struggle of trying to build a business as a dyslexic.
When Bethan came on board she picked up everything Jonathan couldn’t do. Although his partner rather than his assistant, Jonathan experienced first-hand the value of having an extra pair of hands to manage the things he didn’t have the time and skills for.


After trying to juggle work with a growing family, the couple identified a need for work that is fulfilling and rewarding, yet flexible enough to create a better work-life balance.
Jonathan had initially formed the business in 2015 offering design and marketing services as well as support with tech tasks. Bethan joined the business in late 2015, bringing her administrative, PA and property experience.
Realising that all these things (and more) could be done virtually, they combined their experience and rebranded to The Virtual Assistant Company to provide fundamental help for businesses and busy entrepreneurs, whilst offering a flexible and rewarding way of working.

What makes us different
We understand what it takes to run and grow a business, and we are as invested in our client’s businesses as we are our own. Getting things just right for your business is crucial. We understand that, without you, we wouldn’t be doing what we do, so we seek client relationships that mutually benefit both you and us.
We’re in business because we believe in doing the right thing, at the right price, with the right attitude. Our directors enjoy a hands-on approach with the team and our clients, which helps to deliver a high-quality and personable service. In addition, we are competitively priced, enabling businesses to enjoy the benefits of outsourcing at affordable.
We all share the same what and how, but what makes us different is our why and our who.
Multi-Award-Winning






Our Mission

Why we think virtual working
is a better way of working
Outsourcing offers a flexible working approach for both you and your assistant. For you, the business owner, working with a Virtual Assistant gives you the necessary experience and reliability you need without the commitment and costs of hiring an in-house employee.
For the assistant, home working offers flexibility, a better work-life balance, and removes time and money spent on commuting (not to mention the reduced carbon emissions).
Better performance
With an extra pair of hands and another set of skills and experience, your business can perform better.
Happy working
Home working offers flexibility and a better work-life balance for your assistant. Happy working, happy client.
Rewarding work
The role of a Virtual Assistant is an incredibly rewarding one. We love what we do, and it shows in our work.
No commuting
No commuting means reduced carbon emissions and a lower carbon footprint. There is also no daily commute!
flexible hours
Virtual working offers a flexible way of working for both you and your assistant. The flexibility goes both ways.
affordable support
You can have us on hand as and when you need us. Some weeks you might need more support, others less.
Our promises to you

We work honestly
We’re transparent with our clients. We’re here to support businesses, and we don’t charge more than we need to.

we work happily
We believe that when we work happily, it is reflected in the work we do. When we are happy, our clients are too.

service excellence
We go the extra mile for our clients. With a work ethic like no other, we solve problems and find solutions.

we make it happen
We’re productive. We'll get the job done and help drive your business forward.
Meet the Team

Jonathan
Co-Founder & Managing Director

Bethan
Co-Founder & Lead VA

Helen
Virtual Assistant

Joanne
Remote Specialist

Andrea
Virtual Assistant

Rachel
Virtual Assistant

Fiona
Remote Specialist

Emma
Remote Specialist

Lisa
Virtual Assistant

Claire
Virtual Assistant

Paula
Virtual Assistant

Rebecca
Virtual Assistant
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Ready to work with a Virtual Assistant?
Together, we’ll decide if we’re a good fit.